
In this section we have tried to answer the most often set questions on creation of sites, financial nuances and technical support. We recommend to study (investigate) all sections attentively. And still, if having studied (investigated) everything, you do not find the answer to a question interesting you then safely write to us - our experts will try to give you the detailed and exhaustive answer.
What is the web site and what for it (he) is necessary? Why I cannot develop a site independently? What do you name an effective site? Whether can to increase my site sales? Why you do not have prices from €50 when at others is? What should I give to you to start work? In what order there is a work on my order? I can receive more design breadboard models or order changes? If the design breadboard model is developed, and the client does not wish to continue? What is the domain name and how it (him) to choose? What is the hosting or site placing? Domain name and the hosting given by you, free? You write, what place a site for a year, and further? What for registration in search systems is necessary? What for scripts and modules (forums, news) are necessary to me? What is the FLASH-effects on a site?
Whether it is necessary to conclude with you the contract? Whether you expose the account to legal bodies? In what order there is a payment? Whether you demand an advance payment and in what volume? You payers of the VAT and whether give you a tax waybill? Your quotations already include the VAT? If I the physical person, whether can pay I cash? Who pays registration of a domain name and a hosting? How we can co-operate, if I not from Ukraine?
Whether there will be at me the e-mail, type info@.com? Where there will be my site? You place sites on the servers? I can pass in the future to other hosting? How I can operate the domain and a hosting? How support of my site is carried out by you? Whether I can edit and change the site? Whether supports (maintains) your hosting PHP and MySQL? Whether is at restriction on volume and on the traffic?
The site is an information on your company, placed in the Internet and accessible to thousand potential clients. Today presence of the site defines trust to your company. If you still do not have site - means you yet have not understood, that the mankind has passed in the XXI-st century and every day voluntary lose the money and image.
Why cannot? Certainly, can! And still you can independently have hair cut, independently sew to yourselves clothes and independently rivet to yourselves the car (machine) from improvised materials. Remember: to make an effective web site is much more, than to register the domain, to create pair of pages in FrontPage and to expose them on the Internet. The web site is your image. So if you usually do not save on a hairdressing salon, trust to build the house to builders and repair the car (machine) on HUNDRED, entrust creation of the site of the professional company.
Unfortunately, it is frequent sites of perspective projects are created by a principle "make itself" and remind the book-raskrasku, instead of the person (face) of the serious company, bringing to nothing all efficiency. Your web site should inspire trust, after all it is your world office accessible in any point of a planet and working of 24 hours a day. That is why its (his) creation needs to be trusted professionals.
Unequivocally yes. If the site is made qualitatively, by all existing rules, that, usually, such site brings to 15 % of all profit of firm. C the buyer makes decision to address to firm or not, as a rule, investigating its (her) Internet site.
First, we do not know anybody who would work under such prices (except for students or amatorov-self-educated persons). Secondly, to us addressed set of clients which developed "site" for €50. That they brought, could spoil only their reputation and frighten off clients. We had to work much to alter their site according to the quality standards. And thirdly, our prices in any way it is impossible to name high are standard prices for working out sites, and it thus, that cost includes registration of the domain and a hosting for placing of your site.
To start work we send you the form. in which you specify your preferences and requirements to the future site. As a rule, it is quite enough of it.
You give us the filled form. (the form we send to you) on which basis we agree about cost and terms of works and we conclude the contract. After that you do (make) an advance payment and our designers develop a preliminary design breadboard model for your site. If he answers your vision, you can bring (enter) some small corrective amendments then confirm (approve) it. Further we continue works on imposition of a site and installation of program modules according to the signed contract. With materials you can not hasten (hurry), you can send them to us within six months after the beginning of work on a site. Important: we can communicate with you by phone, but the description of all tasks, additions and corrective amendments in order to avoid discrepancies are accepted ONLY on e-mail.
Yes, you can order and more than one preliminary design breadboard model for the site, however in that case each additional design breadboard model will cost €100. Also you can order changes in the developed design breadboard model. Possibility of entering of the several changes corresponding to 2nd business hours of the designer is included in design breadboard model working out (as a rule, it is enough of it to bring the liked design breadboard model to perfection). However you can order and more changes. In that case the further work of the designer is paid from calculation €15 for a business hour.
As a rule, it can happen in three cases - we will consider (examine) each of them. The FIRST: we have developed a design breadboard model, and the client yet has not collected all materials - anything terrible, the client can send in addition materials within six months after the beginning of work on a site. The SECOND: we have developed a design breadboard model, and at the client financial problems - too anything terrible have begun, we will transfer (transmit) initial files of a design breadboard model to the client, and it (he) can continue site working out later at us or transfer (transmit) a design breadboard model for the further working out in other studio. The THIRD: we have developed a design breadboard model, and the client refuses to accept it (him) - usually we work until the breadboard model completely will not suit the client, however, if such nevertheless happens, then we terminate (cancel) the contract with you (the advance payment in that case remains at us as indemnification for work).
The domain name is your address in a network the Internet. Addresses happen international and local (for examplekaravanplus.com - international, and infocity.kiev.ua - local). In the course of working out of a site we will help you to pick up the most suitable domain name.
The hosting is a place (computer) where files of your site are physically stored (kept). As the Internet is a worldnet this computer can be anywhere in the world. We place sites of our clients on the high-speed servers located in Cologne, Germany. They provide high speed of loading of a site worldwide and are reliable enough in work.
Certainly, no. As you certainly know, free cheese happens only in a mousetrap, and free gas - in the gas chamber:) This well-known (is well known) and to us. As a rule, the free name looks so: www...com, and the free hosting means occurrence on your site of advertising of the doubtful maintenance (content). That is why we give a paid name and a paid qualitative hosting. In our case their cost is included in cost of services given by us.
Really, cost of our services includes payment of a domain name and a hosting for a period of 1 year. Further you will need to pay these services. Usually cost of a domain name makes €10 in a year, and - from €3 in a month (depending on your inquiries).
Even the most good site will be useless if nobody knows about it (him) also nobody comes. And therefore registration of your site in search systems is a guarantee of that it (he) will be found by your potential clients.
They essentially expand your possibilities. So, for example, thanks to Internet shop visitors of your site can do (make) orders directly of the Internet, that today it is much more convenient, than to call and, especially, to come. Forums will involve visitors at the expense of possibility of live dialogue on your site. News will tell that your site "live", and the company works. Each module considerably raises (increases) functionality of your site.
FLASH is the new technology, allowing to make your site more mobile and dynamical. Besides, thanks to technology FLASH, now there is a possibility to add a sound on a site and to do (make) bright animation effects. In a word, if you want, that your site was stylish and modern, to you is necessary FLASH.
Yes. It we guarantee for you qualitative performance of our works, and for us - payment.
Yes, then payment is made under the clearing settlement.
The basis to start works is confirmed (approved). and the signed contract, and also payment of the first stage of work on the order (as a rule, it about 30 % from a total cost of works). After end of work on each stage (design, programming) you carry out payment for it (him) (it does not extend on the first stage - after all for it (him) you bring (enter) an advance payment at once). If for any pages you have not time to collect the information - it doesn't matter - in them will be specified "page in a working out stage", and you can send in addition materials after final payment within six months.
Yes. The contract comes into force after fulfilment of payment of the first stage of work on the order (for example, costs of creation of design). As a rule, it about 30 % from a total cost of works.
No, we are not payers of the VAT. Documents which are used in the course of work is a contract, the appendix to the contract, the account, the payment commission and the certificate (act) of the executed works.
We are not payers of the VAT, and therefore the VAT for our prices is not charged.
Yes, you can pay cash in any branch of bank.
The first year we defray all expenses (it enters into order cost). Further you will need to pay these services. Usually cost of a domain name makes €10 in a year, and - from €3 in a month (depending on your inquiries).
We work with clients from the different countries. Write also we will find mutually advantageous decisions.
Yes, it is called corporate e-mail and, unlike free post services, it (he) considerably raises (increases) prestige of your company. Such addresses at you can be more than ten (for example, info@.com, contacts@.com etc.) depending on your desire.
We place sites of our clients on the high-speed servers located in Ukraine. They provide high speed of loading of a site worldwide and are reliable enough in work.
No. We do not render hosting services as we consider, that everyone should be engaged in professionally business. We place sites with our partners which are engaged only in a hosting, and we give you the contact information that you could contact technical support at any time.
Yes, certainly. However, if you do (make) it earlier, than the first year, the sum which has remained on yours to the account at comes to an end, is not transferred (carried) into your account at new.
After performance of all works, we give all data for management of your domain and a hosting.
After signing of the corresponding contract on support, you send us the information which is necessary for bringing (entering) or changing on a site, and we operatively update your site.
Yes, if you have necessary skills in this area. However, in that case we do not bear (carry) any responsibility for correct work of your site, no less than for a damage which you can put (render) to a program code by ignorance or imprudence.
Yes. It is a standard set for programming and work with databases which allows to expand possibilities of your site considerably.
The standard package is given to you: 15 Mb of disk space and 1 the traffic. If necessary, we can increase a place and the traffic, however it will cause additional expenses.
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